Notice of Privacy Practices
IMPORTANT: THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Township of Hamilton Rescue is required by law to maintain the privacy of certain confidential health care information or PHI and to provide you with a notice of our legal duties and privacy practices with respect to your PHI.
Township of Hamilton Rescue is also required to abide by the terms of the version of this notice currently in effect.
Uses and Disclosures of PHI
Township of Hamilton Rescue may use PHI for the purposes of treatment, payment, and health care operations, in most cases without your written permission. Examples of our use of your PHI:
For treatment: This includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment and may transfer your PHI via radio or telephone to the hospital or dispatch center.
For payment: This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies making medical necessity determinations, and collecting outstanding accounts.
For Health care Operations: This includes quality assurance and improvement activities, licensing, and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, as well as certain other management functions.
Use and Disclosure of PHI Without Your Authorization
Township of Hamilton Rescue is permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent law, including: -
For the treatment, payment, or health care operations activities of another health care provider who treats you; For health care and legal compliance activities;
To a family member, another relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise on abjection, and in certain circumstances where we are unable to obtain your agreement and believe the disclosure is in your best interest such as an emergency situation;
To a public health authority in certain situations as required by law (such as to report abuse, neglect, or domestic violence;
For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system;
For Judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process;
For law enforcement activities in limited situations, such as when responding to a warrant;
For military, national defense, security, and other special government functions;
To avert a serious threat to the health and safety of a person or the public at large;
For workers’ compensation purposes, and in compliance with workers’ compensation laws;
To coroners, medical examiners, and funeral directors for identifying the deceased person, determining the cause of death, or carrying on their duties as authorized by law;
If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye, or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation;
For research projects, but this will be subject to strict oversight and approval;
We may also use or disclose health information about you in a way that does not personally identify you or reveal who you are. Any other use or disclosure of PHI, other than those listed above will be made with your written authorization. You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization. If and to the extent Florida law may have more stringent requirements as to the use or disclosure of information, it is our policy to abide by the more stringent requirements of the State law.
Your Rights Regarding Your PHI:
As a patient, you have a number of rights with respect to your PHI, including:
The right to access, copy or inspect your PHI: This means you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of your request. We may also charge you a reasonable fee for you to copy any medical information you have the right to access. In limited circumstances, we may deny you access to your medical information, and you may appeal certain types of denials. We have available forms to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights. You also have the right to receive confidential communications of your PHI. If you wish to inspect and copy your medical information, you should contact our privacy officer.
The right to amend your PHI: You have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct.
The right to request an accounting: You may request an accounting from us of certain disclosures of your medical information that we have made in the six years prior to the date of your request. We are not required to give you an accounting of information we have used or disclosed for purposes of treatment, payment, or health care operations, or when we share your health information with our business associates, like our billing company or a medical facility from or to which we have transported you. We are also not required to give you an accounting of our uses of protected health information for which you have already given us written authorization.
The right to request that we restrict the uses and disclosure of your PHI: You have the right to request that we restrict how we use and disclose your medical information that we have about you. Township of Hamilton Rescue is not required to agree to any restrictions you request, but any restrictions agreed to by Township of Hamilton Rescue in writing are binding on Township of Hamilton Rescue. Internet, Electronic Mail, and the Right to Obtain Copy of Paper Notice on Request: If we maintain a website, we will prominently post a copy of this Notice on our website. If you allow us, we will forward you this Notice by electronic mail instead of paper and you may always request a paper copy of the Notice.
Revisions to the Notice
Township of Hamilton Rescue reserves the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all protected health information that we maintain. Any material changes to the Notice will be promptly posted in our facilities and posted to our website if we maintain one. You can get a copy of the latest version of this Notice by contacting our privacy officer at (609) 625-1506.
Your Legal Rights and Complaints
You also have the right to complain to us, or to the state department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments, or complaints you may direct all inquiries to our privacy officer. If you have any questions or if you wish to file a complaint or exercise any rights listed in this Notice, please contact:
Steve Adair, Chief
Township of Hamilton Rescue
1400 Cape May Avenue
Mays Landing, NJ 08330
Billing Company Information
Ambulance Billing Company
53 Frontage Road, Suite 105
Hampton, New Jersey 08827
Phone: (877) 251-2861
Ambulance Billing Company (ABCo) specializes in ambulance billing. This singular focus has allowed us to achieve remarkable success for our EMS partners. As partners, our clients can rest assured that every aspect of their business is of extreme importance to ABCo. We are not so big that you will feel like you have contracted with a nameless, faceless entity where you cannot get management on the phone.
With over 15 years of experience in the ambulance industry, she is a recognized industry expert in the entire process from dispatch, analyzing the documentation, sending out bill requests, and culminating with the payment collection. She has experience as a corporate Vice-President for a private ambulance service and has encyclopedic knowledge and expertise in all aspects of Billing Systems such as patient scheduling, ambulance dispatch, billing, and management of accounts receivable. ABCo is able to resolve the most complex issues encountered by EMS agencies.